We are a UK registered company and strictly only sell and deliver through www.ilasecurity.com/wholesale to UK destinations only. The prices stated are in GBP only.
Ila Security is part of ila Group Ltd. Ila Security sells electrical female security alarms that are battery operated only.
For all queries please contact our customer services at:
T: 0203 384 7135
Ila Group Ltd
220 Queenstown Road
UK Delivery Costs and Timings Please note any order placed on a weekend or bank holiday will not be processed until the next working day. Saturday delivery is at £16.00
Standard UK Delivery: £4.50 2 - 5 working days
Standard delivery is sent with Royal Mail and should arrive with you within 2 - 5 working days.
Next Day Delivery: £8.50 next working day
Express delivery is sent by City Link and will arrive with you the next working day if your order is placed before 2pm on a business day. This service is not available for PO Box addresses because it requires a signature upon delivery. We can't be held responsible for delays if you have chosen a PO Box address to ship to.
Express Delivery before 12pm: £14.50
Express delivery before 12pm is sent by City Link and will arrive with you the next working day before 12pm if your order is placed before 2pm on a business day. This service requires a signature upon delivery.
Over 15kg & you are billed an additional box.
Sometimes, for example during exceptionally busy periods, there is a chance your order may be slightly delayed. If this does occur, we shall inform you as soon as possible.
Exchanges and Returns - we'll happily replace a defective unit
We will happily replace a defective unit purchased on www.ilasecurity.com/wholesale - no questions asked. We ask that you return the item to the below address. Please send the goods back within 28 days of receipt in their original packaging to:
220 Queenstown Road
London, SW8 4LP
Please ensure to send any returned items back via Recorded Delivery to avoid items getting lost.